Call Center Training

Call Center Training and Consulting

We develop call center skills-based customer service training and sales training programs designed to change behavior and improve performance in employees. Our e-learning development team would be pleased to work with you to create e-learning options for your call center organization. Contact us to see how we can add value to your business.

Companies such as Verizon and VistPrint uses our call center sales training programs. Chris Collie Associates will support your organization's representatives build value and integrity into their relationships with internal and external customer to impact the bottom line.

Need assistance in developing Best practices and operations manual for your call center? Chris Collie Associates will assess your operations and develop best practices and operations manual with your leadership team.

Well-trained, enthusiastic employees are the key to making customers happy. But finding the time to conduct the training, in an already busy schedule, can be a challenge. That’s why all the Workshops can be delivered in a single 8-hour session or in 4-hour modules.

Available Customer Service and Sales Training Programs